Ordering

You can adjust your order any time within the first 4 hours after placing the order. Please contact our Customer Service via our Live Chat on our website or via WhatsApp 020 26 14 626.

Please keep in mind that different rules may apply while a sale is on.
https://www.vedder-vedder.com/nl/actievoorwaarden

You can find how to measure your ring size accurately via this link.

Our Ring Sizer can also help you determine the right ring size.

You can find out how to measure your bracelet/necklace length accurately via this link.

Fingerprint:

You can follow the steps via this link.

Or if this method does not work buy our "DO IT YOURSELF FINGERPRINT STRIP".

Hand or Footprint/Paw print:

Our bigger ink strips are available here.

The production time for personalized items is listed on each product page. If you order an item from the 'Fast Delivery' category before 3:00 PM, your order will be shipped the same day.

You can cancel your order up to four hours after placing it. To do so, please contact our customer service. During business hours (Monday to Friday, 9:00 AM to 5:30 PM), you can reach us via the live chat on our website or by phone at +31 (0)20 26 14 626. Outside these hours, cancellation is possible via WhatsApp at +31 (0)20 26 14 626 or by email at klantenservice@vedder-vedder.com.

During sales, you can cancel your order up to one hour after placing it.