How do I make a good Fingerprint/Paw print/Footprint/Handprint?

Fingerprint: You can follow the steps via this link. Or if this method does not work buy our "DO IT YOURSELF FINGERPRINT STRIP". Hand or Footprint/Paw print: Our bigger ink strips are available here.

How do I use my gift card?

The Vedder & Vedder Gift Card or a Fashioncheque can be used at the end of your order process (Step Payment).

What is the difference between 9k and 14k gold?

A 9K piece of jewellery contains a smaller amount of gold than a 14K golden piece. Due to its relatively low cost, 9K jewellery is a good alternative for our more expensive 14K gold line. Neither material is likely to discolour.

Do gold plated items discolour with time?

We would like to remind you that, despite the double thickness being gilded, you have to wear the jewellery with care. It is important to be aware of the following information regarding any gold-plated item: - A thin layer of 14 carat gold is applied to a ring with a base which is completely solid 925 silver.- The thickness of the gold layer is 3 microns.- This layer is not resistant to creams, perfume, water, etc. Try to avoid exposure to these when wearing the jewellery.- The acidity of your skin and perspiration can also have an effect on the plate layer. This information can also be found on our website.

Can I add an extra item to my Letter/Birthstone Necklace/Bracelet?

You can add a letter and/or birthstone and/or a symbol to your jewellery and the costs are €100.00 for 14K and €85,00 for 9K per letter, birthstone or symbol. You can arrange this by contacting our Customer Service via Live Chat or WhatsApp 020 26 14 626. Please do not forget to send your order number, a photo of the necklace and which letter and/or birthstone and/or symbol you would like to add.