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Payment & Delivery Policy

Payment methods

Vedder & Vedder offers the following payment options:
 

Klarna Pay later

iDEAL

Credit card (Visa, Mastercard & American Express)

PayPal

Bancontact

SOFORT Banking

Fashioncheque

 

Information about payment security 

Credit card details such as your credit card number and the expiry date, are automatically transferred to the paymaster via a secure and encrypted system. This means that neither Vedder & Vedder nor any other parties, have access to these details. Even in the case of refunds, the credit card details will not be fully visible. When paying with Visa or Mastercard, the special verification methods (respectively Verified by Visa and Mastercard Secure Code) offer extra security. For more information about klarna go to: https://developers.klarna.com/documentation/klarna-payments/legal-privacy/eu/
 

Delivery

We deliver our products all over the world!


We deliver our products all over the world!It is currently very busy! As a result, the delivery of your order can take a few days longer than you are used to from us. The production time of the rings from our Stack collection and the Giftcards is 3 working days. The production time of our silver,/gold-plated jewelry and Chantal Janzen necklace in yellow gold-filled is 3 working days. The production time of our 9k and 14k gold jewelry is up to 5-7 working days.

Do you need your jewelry earlier? Then we have a VIP service available. If you choose this option on working days before 12:00 noon when placing your order, your order will be shipped the same day.


Please note: unfortunately we cannot guarantee that as soon as your order leaves our workshop it will be delivered to you the next day, we depend on the shipping companies. Usually the transport of an order takes 1 to 2 working days.
 

Shipping options:

Benelux

Within the Benelux, V&V uses standard shipping (1-2 working days). With an order amount of more than € 150, an order will be shipped free of charge with DHL or Budbee (evening delivery).

Germany

Shipments to Germany are sent with DHL. The delivery time for this is 1 to 2 working days. Shipping is free of charge with an order value above € 150.

Rest of Europe

We always use DHL International to ship orders to other European countries. The delivery time for this is 2 working days. Shipping is free of charge with an order value above € 500. All possible additional customs costs are not reimbursed by Vedder & Vedder.

Intercontinental

We always use DHL International to ship orders worldwide. Delivery time can vary from 2 to 4 working days. Shipping is free of charge with an order value above € 500. All possible additional customs costs are not reimbursed by Vedder & Vedder.

 

Tracking Information 

As soon as your order leaves our workshop, you will be immediately informed about the delivery of your package. Your tracking code will be sent to you by email.