Vedder & Vedder Guarantee Policy
If the jewellery is discoloured within the first four months of your purchase, we will offer you a free plating service for all discoloured products. Is it discoloured after four months? No worries, we will then provide a plating service for just €50, -. Are you interested in this plating service? Please send an email to firstname.lastname@example.org. After we receive the jewellery, we will process their return within 10-14 working days and have them sent back to you as good as new.
Items made out of 14 carats gold have a guarantee period of one year, the other pieces have a guarantee period of six months.
Do you want jewellery that lasts a lifetime without causing any worries? Then check out our Deluxe Collection made of solid 14 carat gold.
Having your V&V jewellery altered or repaired by an external party (or by yourself) is at your own risk. After such an occurrence, your guarantee will no longer be valid.