Promotion conditions

1. Vedder & Vedder B.V. reserves the right to change the promotional conditions in the meantime and/or to terminate the promotion prematurely.
2. Vedder & Vedder B.V. is at all times entitled to change these terms and conditions without prior notice or further notice afterwards.
3. During the sale it's possible to choose a backside engraving.
4. The discount codes cannot be obtained on orders already placed and are therefore not possible with retroactive effect.
5. Vedder & Vedder B.V. is not liable for consequential damage caused by technical malfunctions including, but not limited to: temporary problems with the Vedder & Vedder website, your mobile phone, your internet or mobile provider or other circumstances of force majeure.
6. The promotion and these terms and conditions are governed by Dutch law.
7. During promotions, the processing and delivery of your order may take longer than we indicate on our website at ‘payment & delivery policy’.
8. The return policy during promotions is the same as our original return policy, as indicated on our website at ‘return policy’.
9. During promotions it is not possible to use our VIP Service and therefore the indicated delivery times apply.
10. During promotions order adjustments cannot be passed on after placing your order.
11. During discount events you can cancel your order within the first hour after placing it. Do you need to cancel your order? Then please contact our customer service team via livechat or WhatsApp: 020 26 14 626.
12. During discount offers we do not offer any discount on the service to add letters/birthstones/symbols/little coins or engravings at a later point.
13. In cases not provided for by these conditions, a decision will be taken by Vedder & Vedder B.V. This can be made known by sending an email to: customerservice@vedder-vedder.com.
14. During discount offers, the discount offer does not apply to the new category, ash jewelry, already discounted products, jewelry sets and the gift cards.
15. A discount code cannot be used together with another discount code, not even during discount promotions. Only one discount code can be entered and used when placing an order.
16. Free gifts will only be provided with new orders during and promotions determined by Vedder & Vedder and while supplies last. Repairs and additions are not included in new orders. Minimum order value per customer to receive a free gift is €50.00. Free gifts cannot be exchanged for goods or money. You cannot use warranty here either.