1. Vedder & Vedder B.V. reserves the right to modify the promotion terms and/or terminate the promotion prematurely.

2. Vedder & Vedder B.V. is at all times entitled to change these terms and conditions without prior notice or further notice afterwards.

3. The discount cannot be obtained for orders already placed and cannot be applied retrospectively.

4. Vedder & Vedder B.V. is not liable for consequential damage caused by technical malfunctions including, but not limited to: temporary problems with the Vedder & Vedder website, your mobile phone, your internet or mobile provider or other circumstances of force majeure.

5. The promotion and these terms and conditions are governed by Dutch law.

6. During promotional events the processing and delivery of your order may take longer than stated on our website under “payment & delivery terms”. The most up‑to‑date production and delivery times can be found at the productpage or at: 'Production times'

7. The return policy during promotions is the same as our original return policy, as indicated on our website at ‘return policy’.

8. During promotions order adjustments cannot be passed on after placing your order.

9. During promotions you may cancel your order, provided you notify us no later than 1 hour after placing the order. If you wish to use this cancellation option, you may do so via the live chat on our website, or by phone at +31 (0)20 26 14 626.

10. During promotions there is no discount on our offered services, nor for later additions of Letters/Birthstones/Symbols/Little Coins and engravings.

11. In cases not provided for by these conditions, a decision will be taken by Vedder & Vedder B.V. This can be made known by sending an email to: customerservice@vedder-vedder.com.

12. For promotions from Vedder & Vedder, the discount only applies to the items selected by us, which may depend on various factors including current stock and supply and demand. Unless explicitly communicated otherwise, the following are excluded from discount promotions: ring sizer, paw & fingerprint strips, memorial jewelry, gift cards, already discounted items, jewelry sets, and items in the “new products” category.

13. A discount code cannot be used together with another discount code, not even during discount promotions. Only one discount code can be entered and used when placing an order.

14. Vedder & Vedder may run promotions in its webshops where, upon a minimum spend of €125, you will receive a promotional product or free gift. The product is added to the order and invoice at a value of €0,- and is issued only for a limited period and while supplies last. Once the stock is depleted, Vedder & Vedder unfortunately cannot offer a free gift. If you return items from your order and the net total falls below the required amount for the promotion, you must also return the promotional product or free gift undamaged and in its original condition within 14 days. If the product or free gift is not returned, Vedder & Vedder B.V. reserves the right to deduct its value from the refund amount. The minimum spend of €125 applies only to purchases of products, not to repairs or additions. A promotional product or free gift received for free cannot be exchanged for goods or money and is not covered by the standard warranty.